CMSNet Help Desk
If you are logging into the CMS Secure Access Service page using your Username and need a password reset, option 3 will allow you to leave a message for
a password reset. Option 2 will connect you to a technician for support in installing and using the CMSNet Juniper Client.
CMS MDS 3.0 Contacts
Providers: Contact your state RAI Coordinator for clinical issues; contact the QTSO Help Desk at 800-339-9313 or
firstname.lastname@example.org for assistance with
your MDS/CASPER login ID/password or for assistance with your jRAVEN software.
Vendors: For technical issues regarding MDS 3.0 e-mail: email@example.com
For Survey and Certification Questions regarding MDS 3.0